FAQ: HANNIBAL & HAMILCAR
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Shipping prices

All the prices on the campaign page are estimations, as every stretch goal increases the weight of the game box. The shipping price depends also on a total amount of games we ship to a given country. That is why we can't give you now more accurate prices.

If you multiply your pledge to take 2-5 games, we will send them in one parcel, to save you as much shipping costs as we can. Each game should weigh around 3 kgs. If you back a CASE PLEDGE (6 games), you will pay shipping for a single parcel, weight 18-20 kgs.

If you have any question regarding shipping prices for different language editions than English, please ask your language edition publisher directly. In the opening section of the campaign page you will find the links to their websites with contact data. Thank you.

Last updated: April 20, 2017 09:39

Language editions

The game is 100% language dependent, so English edition is 100% in English, German edition is 100% in German etc. Some names on the game board are in Latin, for historical reference - this doesn’t affect the gameplay.

The campaign has just started, so please be patient with regard to other language editions. If we find a publishing partner for a new language edition, we will announce this immediately. If not, we will aim at preparing at least the PDF rulebook and card manifest in your language.

Last updated: April 20, 2017 09:39

How to get an add-on?

You need to increase your pledged amount by add-ons price, clicking on the Manage your pledge button. Example: your pledge for a base game is £65. If you want to get the Giant Playing Mat, you should add £45, so your total pledge is £110. You will mark the items you want to get in the pledge manager after the campaign ends. It works like a webshop - your pledge is your credit and you take items from the list to spend it.

You need to purchase at least one copy of the HANNIBAL & HAMILCAR game to be able to include add-ons to your pledge. Some add-ons may increase shipping cost. Shipping will be paid in the pledge manager after the campaign ends.

Last updated: April 26, 2017 23:52

Can I make 1£ pledge and then up my pledge in the pledge manager to get the full game and the goodies for free?

Sorry, but this is not possible. You have to make a full pledge during the campaign to get the game on the campaign rules. The game will be available in pledge manager, but the price may be higher and the expansions will be sold separately.

Last updated: April 26, 2017 23:52

ESSEN SPIEL 2017 free pick-up

Unfortunately we have encountered an unexpected obstacle, while we were setting up the option for Free pick up at Essen Spiel 2017 in the Backerkit. The only way to choose this free pick up at Essen Spiel 2017 is to select POLAND as your shipping country and add the following address: Street: Aleja Przyjazni 59L/7 Postal code: 45-572 City: Opole Country: Poland

Please give us your name from your ID, as we will check it during the pick up process - please have your ID with you at Essen.

We are sorry for the inconvenience you have experienced.

ADDONS

You need to purchase at least one copy of the HANNIBAL and HAMILCAR game to be able to include any add-ons to your order.

Shipping prices

All the prices on the campaign page are estimations, as every stretch goal increases the weight of the game box. The shipping price depends also on a total amount of games we ship to a given country. That is why we can't give you now more accurate prices. If you multiply your pledge to take 2-5 games, we will send them in one parcel, to save you as much shipping costs as we can. Each game should weigh around 3 kgs. If you back a CASE PLEDGE (6 games), you will pay shipping for a single parcel, weight 18-20 kgs. If you have any question regarding shipping prices for different language editions than English, please ask your language edition publisher directly. In the opening section of the campaign page you will find the links to their websites with contact data. Thank you. Last updated: Thu, Apr 20 2017 12:39 pm EDT

Language editions

The game is 100% language dependent, so English edition is 100% in English, German edition is 100% in German etc. Some names on the game board are in Latin, for historical reference - this doesn’t affect the gameplay. The campaign has just started, so please be patient with regard to other language editions. If we find a publishing partner for a new language edition, we will announce this immediately. If not, we will aim at preparing at least the PDF rulebook and card manifest in your language. Last updated: Thu, Apr 20 2017 12:39 pm EDT

How to get an add-on?

You need to increase your pledged amount by add-ons price, clicking on the Manage your pledge button. Example: your pledge for a base game is £65. If you want to get the Giant Playing Mat, you should add £45, so your total pledge is £110. You will mark the items you want to get in the pledge manager after the campaign ends. It works like a webshop - your pledge is your credit and you take items from the list to spend it. You need to purchase at least one copy of the HANNIBAL & HAMILCAR game to be able to include add-ons to your pledge. Some add-ons may increase shipping cost. Shipping will be paid in the pledge manager after the campaign ends. Last updated: Thu, Apr 27 2017 2:52 am EDT

Can I make 1£ pledge and then up my pledge in the pledge manager to get the full game and the goodies for free?

Sorry, but this is not possible. You have to make a full pledge during the campaign to get the game on the campaign rules. The game will be available in pledge manager, but the price may be higher and the expansions will be sold separately. Last updated: Thu, Apr 27 2017 2:52 am EDT

Shipping Updates

Current Estimated Shipping Date: November 2017

Last Updated At: 06/27/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://hannibal-and-hamilcar.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

Contact Us